At Simply First Aid Training Limited we are committed to protecting your privacy. When you interact with us by phone, mail or online, we sometimes receive personal information about you. This page, together with our website terms and conditions, tells you about how we collect, use and store your personal information.
Please read this policy carefully to understand how we collect, use and store your personal data.
What this policy takes into account
the Data Protection Act 1998
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011
Directive 2009/136/EC of 25 November 2009 (“The European Union Cookie Directive”).
How we collect information about you
We may collect information about you whenever you interact with us. For example, when you register for our services, contact us via our contact form, ask about our courses, book on a course, or otherwise give us any other personal information.
We may also receive information about you from third parties – but only if you’ve given them permission to share your information.
What information we collect
How we use your information
We will use your information to:
give you information or services you have requested
keep you in touch with our new course by sending you updates, certification renewals and marketing communications
How we protect your personal information
We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.
Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk.
Website cookies and how we use them
Cookies are small pieces of information that websites send to your computer and store on your hard drive. They are not software – they can’t be programmed or carry computer viruses. Cookies allow us to recognise your computer when you next visit our website, but they don’t tell us who you are.
If you use our website, we will assume you consent to us storing and retrieving cookies, unless you have set your internet browser to stop cookies from being saved on your computer.
monitor how people use our site so we can improve any problem areas.
You can manually delete old cookies, and stop cookies from being saved on your hard drive in future – find out more on the All About Cookies website. However, disabling cookies may stop you from fully using all our website services.
On the website generally
If you want to have your details removed from our marketing mailing lists, or to change your marketing preferences, please email [email protected]
How to change the personal information we hold about you
If you want to update the information we hold for you, or you think any information we have about you is incorrect or incomplete, please get in touch as soon as possible.
Email [email protected]
Or call us on +44 7500 093 353.